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Returns Policy
Effective Date: 10-01-2024
At House of wHores , we want you to love your purchase! If for any reason you are not fully satisfied with your order, we’re here to help. Please review our returns policy below for more information.
1. Eligibility for Returns
To be eligible for a return:
- Items must be unused, unworn, and in their original packaging with tags attached.
- Items must be returned within 30 days of delivery.
- Certain items, such as final sales are not eligible for returns.
2. Return Process
To initiate a return:
- Contact us at Coach@houseofwhores.space with your order number and details about the product you would like to return.
- We will provide instructions on where to send your return. Please note: Returns sent without prior authorization may not be accepted.
3. Shipping Costs
- Customer-Paid Shipping: Customers are responsible for covering the cost of return shipping unless the item was damaged, defective, or incorrect upon delivery.
- Original Shipping Fees: Original shipping fees are non-refundable.
4. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund:
- Approved Refunds: Refunds will be processed to your original payment method within7-10 business days.
- Partial Refunds: In certain cases, only partial refunds may be granted (e.g., items not in original condition, damaged by the customer).
5. Exchanges
We only replace items if they are defective or damaged. If you need an exchange for the same item, please contact us at coach@houseofwhores.
6. Non-Returnable Items
The following items cannot be returned:
- Gift cards
- Final sale or clearance items
7. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within [Insert Days, e.g., 7 days] of delivery. We’ll work to resolve the issue by offering a replacement, exchange, or refund.
8. Contact Us
If you have any questions about our returns policy, please don’t hesitate to reach out:
HOUSE OF WHORES
Coach@houseofwhores.space
Off-White c/o Virgil Abloh™ embarks on a new narrative where free thinking inspires a pioneering format for the future, where the age of imagination is the product of reality.
Inspired by Virgil’s vision and approach to his art, Off-White™ nourishes a collective of creative minds that represent the best in their category and have a strong and personal connection with Virgil. Ibrahim’s relationship with Virgil and Off-White™, born and nurtured through Instagram DMs, blossomed both personally and professionally over the last 3 years creating a strong bond based on mutual respect and shared values.
“Making a successful luxury brand in nine years is genius. It’s a feat that I admire and hope to continue building upon with a rich legacy. He revolutionised streetwear and luxury that crosses generations and decades. He showed the world that the underrepresented, the underdogs and Black people, in particular, have brilliant minds and can push and compete equally in the establishment. He inspired hope and brought about change.” - Ibrahim Kamara, Art&Image Director Off-White™